Pulse 24/7, Inc., a Delaware corporation (herein referred to as “Pulse 24/7,” “we,” “us,” or “our”) respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy applies to our website (“Website”) and software service (the “Service”), including our associated mobile application (Mobile App) owned and controlled by Pulse 24/7. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information. By using the Website or Service, you consent to the processing of customer data in the United States and the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website or Service.

We periodically update this Privacy Policy. If you subscribe to the Service, then you will receive notice by email when this Privacy Policy is modified. We encourage you to review this Privacy Policy periodically.

1. Use of the Service.

Our Service provides any individual or company that has paid for a subscription (“Customer”) tools for managing and organizing businesses in different service industries. Through the Service, Customers’ users (“End Users”) can learn more about the Customer, download content, provide contact information, and other demographic information. This information, which is stored and managed on our service providers’ servers, is then used so that the Customers can manage their businesses and interact with their End Users.

1.1. Customer Information

When you purchase, access, or use the Service, we may ask you to provide information, by which you may be personally identified, such as name, postal address, email address, telephone number, credit or debit card numbers, or any other identifier by which you may be contacted online or offline.

1.2. End User Information

Pulse 24/7 has no direct relationship with End Users, or individuals who provide Personal Information to our Customers. We are not responsible for our Customers’ use of information they collect on the Service. End Users, who would no longer like to be contacted by one of our Customers, should contact the Customer directly.

2. Information We Collect.

2.1. “Personal Information”

This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, email address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

2.2. “Navigational Information”

This refers to information about your computer and your visits to the Website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please see the “Navigation Information” section below.

2.3. Payment Information

We collect and process payment information from you when you subscribe to the Service, including credit cards numbers and billing information, using a third party PCI-compliant service provider.

2.4. When You Visit Our Website

You are free to explore the Website without providing any Personal Information, but we may collect Navigational Information. When you subscribe to the Service, we request that you provide Personal Information and we collect Navigational Information.

2.5. When You Use Our Mobile Application

We may request permission to collect your precise location from your device per the permission system used by your mobile operating system. If you initially permit the collection of this information, you can later disable it by changing the location settings on your mobile device. However, this will limit your ability to use certain features of our Services.

2.6. Information About Children

The Website is not intended for or targeted at children under 13, and we do not knowingly or intentionally collect information about children under 13. If you believe that we have collected information about a child under 13, please contact us at support@pulse247.net, so that we may delete the information.

3. How We Use Information We Collect

3.1. Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Service are obligated through our agreements with them to comply with this Privacy Policy.

3.2. Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the Website and to improve the Service; (b) send information to you which we think may be of interest to you by post, email, or other means; and (c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you.

3.3. Use of Navigational Information

We use Navigational Information to operate and improve the Website and the Service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Pulse 24/7.

3.4. Use of Credit Card Information

If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

3.5. Service Providers

We employ other companies and people to provide services to visitors to our Website, our customers, and users of the Service and may need to share your information with them to provide the Service to you. Examples may include hosting information on a third-party server, processing credit card payments, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to appropriate technical and organizational measures as well as our privacy and customer data handling policies.

3.6. Security of your Personal Information

We maintain commercially appropriate administrative, physical, and technical safeguards to protect Customer Data from unauthorized access, use or disclosure. We secure the Personal Information you provide on a controlled, secure server, protected from unauthorized access, use or disclosure. When sensitive Personal Information is collected on our Website or Service, it is protected through the use of encryption. Customer shall be responsible for maintaining the confidentiality of Customer’s Pulse 24/7 password and other account information. If you have any questions about the security of your Personal Information, you can contact us at support@pulse247.net.

3.7. Social Media Features

Customers can sign in to social media applications and use in connection with the Service. This feature may collect IP addresses and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

3.8. Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Service, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. We will delete this information from the servers if you so request, as described in “Opting Out and Unsubscribing” below. If you provide information to our Customers as part of their use of the Service, our Customers decide how long to retain the Personal Information they collect from you. If a Customer terminates its use of the Service, then we will provide Customer with access to all information stored for the customer in connection with the Service, including any Personal Information provided by you, for export by the Customer according to our agreement with our Customer. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from the Service.

3.9. Corporate Events

If we (or our assets) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Pulse 24/7 on the Website and the Service. In this event, you will be notified via email and/or a prominent notice on our Website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

3.10. Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

4. Navigational Information

4.1. Cookies

Pulse 24/7 uses cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

We use cookies to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you subscribe to the Service, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Website or Service. Pulse 24/7 keeps track of the pages you visit within Pulse 24/7, in order to determine what portion of the Website or Service is the most popular or most used. This data is used to deliver customized content and promotions within the Website and Service to Customers whose behavior indicates that they are interested in a particular subject area.

4.2. Log Files

We may collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personal information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. This information is used by Pulse 24/7 for the operation of the Service, to maintain quality of the Service, and to provide general statistics regarding use of the Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

4.3. Single Sign-On

You can log in to our site using a Single Sign-on (SSO) service like your email or Facebook account. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form.

4.4. Third Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company is not covered by our Privacy Policy. We do not have access or control over these third party tracking technologies.

5. Opting Out and Unsubscribing

5.1. Reviewing, Correcting and Removing Your Personal Information

Upon request Pulse 24/7 will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information: (a) to review the user information that you have supplied to us; (b) to request that we correct any errors, outdated information, or omissions in user information that you have supplied to us; (c) to request that your user information not be used to contact you; (d) to request that your user information be removed from any solicitation list that we use; (e) to request that your user information be deleted from our records; and (f) to opt out of being solicited by Pulse 24/7 or third parties.

To exercise any of these rights, please contact us at support@pulse247.net or by mail to Pulse 24/7, Inc., 22 Knapp Street, Suite 208, Stamford, CT 06092, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

5.2. Anti-Spam Policy

Our Terms of Service at https://pulse247.net/pulse/term_condition prohibits use of the Service to send unsolicited commercial email in violation of applicable laws. We require all of our Customers to agree to adhere to the Terms of Service at all times, and any violations of the Terms of Service by a Customer can result in immediate suspension or termination of the Service.

5.3. To Unsubscribe from Our Communications

You may unsubscribe from our communications by clicking on the “unsubscribe” link located on the bottom of our emails, or by sending us email us at support@pulse247.net, or by sending us postal mail to Pulse 24/7, Inc., 22 Knapp Street, Suite 208, Stamford, CT 06092, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Service.

5.4. To Unsubscribe from Our Customers' Communications

Our customers are solely responsible for their own marketing emails and other communications; we cannot unsubscribe you from their communications. You can unsubscribe from our customers’ communications by contacting them directly.

6. Important Information

6.1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version online. You should check this page occasionally to review any changes. If we make any material changes we will notify you by posting the revised Privacy Policy on our Website and, if you subscribe to our Service, providing notice by email. This helps you to always be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. Your continued use of the Website, the Service, and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.

6.2. Contact Us

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at support@pulse247.net or by mail to Pulse 24/7, Inc., 22 Knapp Street, Suite 208, Stamford, CT 06092, Attention: Privacy.

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