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Randi Guscott

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5 Ways to Respond to Negative Service Reviews

A crucial aspect of handling any business is dealing with what customers say about it. The internet is a community full of opinions...

Simply Ways to Provide a Better Customer Experience

The American Industrial giant GE (General Electric) recently released a set of beliefs that best describe what they, as a company believe in....

Are Creatives Drowning in the Abyss of Community?

An interview with Elizabeth Miner of Boston Beauty Coalition “Finding your Community is key to creating a...